Terms & Conditions
These Terms & Conditions apply when you use the Ar India Tour website, submit an inquiry, request or book a tour or travel service, or otherwise use services provided by Ar India Tour. By making a booking or using our services, you agree to these Terms together with any tour-specific conditions clearly shown for the experience you select. We have kept the wording as clear and traveller-friendly as we can.
Last Updated: 1 September 2026
1. Introduction & Acceptance of Terms
These Terms apply to your use of the Ar India Tour website and to the travel services we arrange, including sightseeing tours, private transport, guided experiences and related travel arrangements.
By submitting an inquiry, requesting a tour, confirming a booking or otherwise using our services, you accept these Terms and any additional conditions displayed for the specific tour or package you choose. If you are booking on behalf of other travellers, you confirm that you have their authority to do so and that they are aware of these Terms.
2. Booking & Confirmation
Submitting a booking request or an inquiry through our website, WhatsApp, email or any other channel does not by itself mean your booking is confirmed.
A booking is confirmed only once:
- Our team has reviewed your request and availability, and
- We have manually confirmed the booking to you, and
- Any token, deposit or other amount required for that booking has been received, where applicable
We will send confirmation using the contact method you provided, such as email or WhatsApp. Please check the confirmation details carefully and tell us promptly if anything is incorrect. Instant confirmation is not offered unless it is expressly stated for the particular tour.
3. Prices
Pricing varies depending on the experience or package selected. Depending on the tour, prices may be shown:
- Per person
- Per group
- Per vehicle or car
- Or using another pricing structure clearly displayed for that experience
The price, pricing basis and inclusions displayed for the package you select at the time of booking determine what you receive. Not all tours use the same pricing model, so please review the selected package details before confirming.
Unless stated otherwise, prices do not include personal expenses, tips, or optional extras added during the tour.
4. Payments
Ar India Tour does not currently require direct online payment through this website unless it is specifically indicated for a particular booking.
Where a token, deposit or other payment is needed to confirm a booking, our team will share the payment instructions and the available payment methods with you during the booking process. Payment arrangements can differ depending on the tour, service or partner involved, and the balance may be payable before or on the day of the experience as agreed.
Please never send full card details, CVV numbers or other sensitive payment credentials through ordinary contact forms, email or chat messages. We will never ask you to do so. If an online payment gateway is introduced in the future, these Terms will be updated accordingly.
5. Tour Inclusions & Exclusions
Every tour and package can have different inclusions. Depending on the option you select, a tour may include or exclude:
- Private transportation
- A local guide
- Attraction or monument entrance tickets
- Meals
- Pickup and drop-off
- Other services described for that package
The inclusions and exclusions displayed for the specific tour or package you select take priority over any general description elsewhere on the website. Monument and attraction tickets are not always included — please check the selected package before booking, and ask us if anything is unclear.
6. Pickup & Drop-Off
Where private transportation or pickup is included in the package you select, pickup and/or drop-off may be available from hotels, airports, residences or other agreed locations within the service area applicable to that tour.
Exact pickup arrangements, timing and meeting points are confirmed according to the tour selected and the details of your booking. Please provide accurate pickup information and contact details, and be ready at the agreed time so the experience can run as planned. If your pickup location or contact number changes, let us know as early as possible.
7. Cancellation & Refunds
As a general standard, eligible bookings may be cancelled up to 24 hours before the scheduled start of the experience, subject to the conditions that apply to the specific tour selected.
Cancellation requests made within 24 hours of the experience, no-shows, or other special circumstances may have different refund eligibility. Certain tours, custom itineraries or third-party tickets may also carry their own conditions, which will be shown or communicated at the time of booking.
Our separate Cancellation & Refund Policy sets out the detailed rules and forms part of these Terms: Cancellation & Refund Policy
8. Late Arrivals & No-Shows
If you are running late, please contact us as soon as possible. We will make reasonable efforts to accommodate you where it is practical to do so.
However, late arrival may result in:
- Reduced sightseeing time
- Changes to the itinerary
- Missing a scheduled attraction or activity
- Other adjustments needed to complete the tour within the available time
We cannot guarantee that lost time can be recovered, as guides, drivers, monument timings and other travellers may be affected.
If a traveller does not arrive at the agreed pickup or meeting point and does not give reasonable notice, the booking may be treated as a no-show. Refund eligibility for no-shows is handled according to the Cancellation & Refund Policy.
9. Itinerary Changes & Unforeseen Circumstances
Ar India Tour may reasonably modify the itinerary, the order of attractions, timings, routes or an included visit where circumstances require it. Examples include:
- Monument or attraction closures
- Government restrictions
- Weather conditions
- Traffic conditions
- Security or safety concerns
- Local events, festivals or public holidays
- Operational issues
- Other circumstances affecting the planned experience
Where practical, we will try to offer a reasonable alternative of comparable interest. Access to any particular monument or attraction depends on the relevant authorities and conditions on the day, so access cannot be guaranteed.
10. Traveller Responsibilities
Travellers are responsible for:
- Providing accurate booking and contact information
- Arriving at the agreed pickup or meeting point on time
- Following reasonable safety instructions given by guides and drivers
- Following applicable local laws, regulations and site rules
- Taking reasonable care of personal belongings
- Holding any travel documents legally required for their own journey, such as passports and visas
Ar India Tour does not provide travel insurance. We recommend that travellers consider appropriate personal travel insurance covering cancellation, medical situations, lost belongings and other travel-related risks. We do not collect passport or visa information through this website.
11. Third-Party Services
Some experiences involve services provided by independent third parties, such as:
- Hotels
- Attractions and monuments
- Restaurants
- Transportation providers
- Ticketing providers
- Other tourism and service partners
These third parties operate independently and may have their own terms, availability, opening hours, entry rules and policies, which can change. We select partners with reasonable care and will assist you where an issue arises with a service we arranged. Nothing in this section limits any responsibility that cannot lawfully be excluded.
12. Customer Conduct & Safety
We ask all travellers to behave respectfully towards guides, drivers, fellow travellers, local communities and service providers, and to follow reasonable safety guidance during the experience.
Ar India Tour reserves the reasonable right to refuse or discontinue a service where a traveller's behaviour creates a serious safety risk, involves illegal activity, includes abuse or harassment, or significantly disrupts the experience for others. Any such decision will be made fairly and proportionately, and we will explain the reason where possible. In these situations, refunds are considered in line with the applicable booking conditions and law.
13. Accuracy of Website Information
We aim to keep tour descriptions, pricing, availability, images and other website information accurate and up to date. Even so, travel information can change, and occasional errors or omissions may occur. Images are intended to illustrate the destination or experience and may not show the exact vehicle, guide, hotel or seating for your booking.
Where a material error affects a booking you have already made, we will contact you, explain the situation and offer reasonable options such as continuing on the corrected terms, adjusting the arrangement, or cancelling with a refund of amounts paid where appropriate. We do not change confirmed prices without explanation or your agreement.
14. Liability
We take reasonable care in arranging and delivering the services we provide, and we accept responsibility for loss or damage caused by our failure to use reasonable care and skill in matters that are within our reasonable control.
We are not responsible for loss or damage that is not reasonably foreseeable, or that results from circumstances genuinely outside our reasonable control, from the independent acts or omissions of third parties not engaged by us, or from a traveller's own failure to follow reasonable instructions, laws or site rules.
Nothing in these Terms excludes or limits any right or liability that cannot lawfully be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or any mandatory consumer protection rights you may have.
15. Force Majeure / Events Outside Reasonable Control
Neither party is treated as failing to meet its obligations where performance is prevented or materially affected by events genuinely outside reasonable control, such as:
- Severe weather or natural disasters
- Government restrictions, orders or closures
- Civil disruption or unrest
- Strikes and industrial action
- Public-health emergencies
- Attraction or monument closures
- Transportation disruption
- Other events genuinely outside reasonable control
In these situations, a booking may need to be changed, postponed or cancelled. We will keep you informed and will try to offer a reasonable alternative where possible. Refunds or credits are handled according to the applicable booking conditions, the Cancellation & Refund Policy and applicable law.
16. Intellectual Property
The original content published on this website — including our text, tour descriptions, page design, branding and logos — belongs to Ar India Tour or is used with permission, and is protected by applicable intellectual property laws.
You may view and share our pages for personal, non-commercial purposes. Copying, republishing or commercially reusing our original content without written authorisation is not permitted, except where applicable law allows it. Some photographs and materials on the website may belong to third parties and remain the property of their respective owners.
17. Privacy
Any personal information you share with us is handled in accordance with our Privacy Policy, which explains what we collect, how it is used and the choices available to you.
Please read it here: Privacy Policy
Cookies and similar technologies are described in our separate Cookie Policy: Cookie Policy
18. Governing Law & Disputes
Ar India Tour is based in Delhi, India. These Terms and any services we provide are governed by the applicable laws of India, and the courts of Delhi, India will generally have jurisdiction over disputes relating to them.
This does not affect any mandatory consumer protection rights or other laws that may apply to you in your country of residence, and it does not deprive you of the protection of provisions that cannot be departed from by agreement under those laws.
If something goes wrong, we would prefer to resolve it directly. Please contact us first so we can try to reach a fair solution before any formal step is taken.
19. Changes to These Terms
We may update these Terms when our services, booking processes, payment systems, policies or applicable requirements change. The current version is always published on this page with the “Last Updated” date shown above. The Terms in force at the time your booking is confirmed apply to that booking, unless a change is required by law.
Contact Us About These Terms
If you have any question about these Terms & Conditions, please get in touch and mention “Terms Query” in your message. We will reply as soon as reasonably possible.
- Ar India Tour
- Ballimaran, Chandni Chowk, Delhi 110006, India
- artour.delhi@gmail.com
